Now (updated every 5 minutes)

13th August 2010

Dear Valued Customers,

Our new support system is at http://manage.integricitytechnology.com.

Thank you.

21st March 2009

Dear Valued Customers,

Our data centre at Cyberjaya is facing some network issue. Some of the servers may experience difficulty in accessing their website or email. Our Technical Specialists are working this and is attempting to resolve this as soon as possible. Thank you.

7th January 2009

To our valued customers,

Please be informed that our upstream provider, TM will be conducting an urgent network maintenance for CBJ2 Data Center which to be scheduled on:
Date : 10th Jan 2009
Time : 2.00am till 5.00am
 
During this period, you might experience a slight network performance degradation.
However, we will ensure that any unexpected service outage will be avoided and all the effort to minimize the inconveniences to our customers.

21 October 2008 - 5.00pm

Dear Valued Customers,

Our data centre at Jaring is facing some connectivity issue. Our technical specialist are working with the Engineers of TMNet to resolve this issue. Any inconvenience caused is much regretted. We are unable to give you an ETA as the engineers are still troubleshooting the issue at hand.

Thank you.

6 Aug 2008 - 15:35 pm

Dear Valued Customers,

You may be experiencing intermittent connection to your server at TM Cyberjaya Data Centre (CBJ2). The Data Centre is experiencing connectivity problems and we are working with the engineers at CBJ2 to resolve this issue. Any inconvenience is much regretted.

21 July 2008 - 6.00am

Dear Valued Customers,

The condition for Server Eli has stabalized. Service resumed normal. Thank you.

03 July 2008

30 June 2008

              For more information, contact us now at 03 7725 2500.

22 May 2008 - 12:12 pm

Dear Valued Customers,

You may be experiencing some intermittent connection. The Data Centre is facing some hardware issues on their side and they are doing some emergency maintenance. Any inconvenience is much regretted.

Thank you for your patience.

21 May 2008 - 5:00 pm (Updated)

Routing issue at one of the TM nodes has caused the connectivity to be intermittent for users in our Data Centre. The issue was resolved at about 1.30am this morning.

20 May 2008 - 5:05 pm (Updated)

Our data centre at Cyberjaya is experiencing intermittent connectivity. We have escalated the issue to the telekom engineers and are awaiting rectification.

20 May 2008 - 12:20 pm (Updated)

Dear Valued customers,

Client on the Eli server trying to access webmail may be prompted with a message saying "Your session is no longer active". Our engineers are working on the issue and will update customers shortly. For the moment, client can try accessing your webmail through http://www.mail2web.com/. Key in your full email address and password.

Any inconvenience is much regretted.

03 Dec 2007 - 1810hrs
Dear Valued Customers,

We regret to announce to you that TMNET has made some drastic changes without prior notice. This affects everyone using Streamyx or TMNET Dialup services, whether or not you are an Integricity customer.

It is likely that you will experience difficulty in sending out email through your Email Clients(MS Outlook, Outlook Express, Thunderbird, Mail, etc).

This is due to TM's recent exercise in blocking out all emails relayed via SMTP Port 25 due to increasing blacklisted IP addresses on TM's network. To fix this issue, kindly visit http://webmail.tm.net.my/info/proxy.html for a step-by-step guide to change your SMTP settings on your email clients.

We apologise for the inconvenience caused, but this is beyond our control.

Thank you.